Placing An Order

Once you have ordered an item, an order acknowledgement will be sent to your email address. The order acknowledgement will list the items you ordered, confirm the prices paid and provide each items' estimated shipping dates.  Your order acknowledgement number will be required to discuss any customer service issues that may arise.  After an item has shipped you will be sent the corresponding tracking number for your shipment.  Please read the shipping information below to understand your responsibilities in receiving your shipment.

Delivery outside the lower 48 states

Currently, on-line orders can only be accepted for the lower 48 United States.  If you live outside the on-line service area, please contact Customer Service.

Shipping Information 

This is an oversized item and must be shipped by ground freight.  The freight carrier will contact you to set up an appointment for delivery.  Someone must be there who is able to offload, inspect cartons for damage and sign for the delivery.  Redelivery fees may apply if you miss your scheduled delivery appointment.  If you are unable to off load the shipment yourself, you must contact the freight carrier to ask about other service options available and whether there will be additional cost involved. You will be responsible for any additional costs involved with non-standard delivery.  INSPECT YOUR CARTONS CAREFULLY.  If you notice damage to any part of your shipment, refuse those damaged cartons and make a note on the receiving document prior to signing for the delivery.